Achieving 15% Revenue Growth with a Custom Restaurant Booking App

 Our client, a mid-sized restaurant, sought to improve customer service and boost operational efficiency. Recognizing that modern diners value convenience, they wanted a simple-to-use restaurant booking app to support easy table bookings, real-time ordering, and fast bill payment. By reducing wait times and delivering a full digital experience, the restaurant aimed to boost customer satisfaction, foster loyalty, and stay competitive in the dining industry.

Challenges

Operating in the fast-paced food and beverage industry, the client identified several issues that could be resolved with a custom app for restaurant reservations:

  • Reducing Wait Times: Long wait times during peak hours led to customer dissatisfaction. The client needed an app that would allow guests to book tables in advance and pre-order, ensuring faster service.
  • Optimizing Table Management: The restaurant required a system to handle restaurant reservations and waitlists more efficiently, providing real-time tracking and updates to enhance the guest experience.
  • Simplifying Group Reservations and Bill Splitting: Group dining often made billing cumbersome. A feature for group reservations and bill splitting was needed, allowing guests to reserve tables together, order individually, and split bills smoothly.
  • Attracting Corporate Lunch Clients: To appeal to corporate clients, the app needed a feature for business accounts, enabling companies to create profiles, authorize employees, and manage pre-paid meal plans, positioning the restaurant as an ideal choice for business lunches.
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𝐓𝐞𝐜𝐡𝐇𝐮𝐛 - 𝐀𝐬𝐢𝐚'𝐬 𝐎𝐧𝐞-𝐒𝐭𝐨𝐩 𝐃𝐞𝐬𝐭𝐢𝐧𝐚𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 𝐓𝐞𝐜𝐡 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞
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